Hello John,

I wanted to contact you and see if CoreSite has any interest in becoming a SSAE 16 compliant data center. As you may know SAS 70 is transitioning to SSAE 16, and the New Standards will require changes to data center reports and reporting processes.

I specialize in working with data centers / collocation that are looking to deploy the SAS 70 / SSAE 16 Type I / II audit process within their company by preparing the documents, developing the processes and training your team. I also work hand and hand with the SAS 70 / SSAE 16 CPA firm to resolve any issues before they appear in a report.

If I can be of service to you, please do not hesitate to contact me.

Thank you
Ray Budriunas
SAS70 / SSAE 16 Specialist
408-313-3623
raybudriunas@gmail.com

Hi John

I noticed that you are based in California and wondered whether this opportunity may be of interest to you or someone you know:

Data Center Manager-Head of Managed Services - SaaS

Global, visionary integrated marketing organisation, offering a unique Enterprise Marketing Platform are seeking a highly experienced Head of Managed Services to run their North American (and potentially APAC) data center operations.

As Managed Services Operations Manager you will be responsible for the technical infrastructure enabling operational delivery of services to clients globally. You will liaise regularly with internal customers and third parties during operational support activities. This, and regular progress updates in resolving current solution issues, and ensuring efficient use of resources will be fundamental to the function’s success.

As the North American decision maker; data center management and development will be a key aspect of the role as well as ensuring an optimal people, process and technology environment for our client's SaaS to scale and thrive.

Responsibilities:
Coordination and management of 2 managed services operations staff in Valencia office. Part of your remit will be to grow this team.

Working closely with the rest of the organization to ensure optimal technical infrastructure (maintenance and development) and operational delivery of SaaS solutions.

Maintenance of SaaS solutions operational delivery during and out of standard business hours.

US data-center management and localized US region decision making to enable performance and reliability and availability of managed hosted environments and co-location facilities.

Working with the UK to coordinate and effectively communicate to clients and partners’ maintenance and upgrade information, issues updates and supporting messaging.

Monitor processes, communication and quality of delivery enabling successful management of partner solutions, associated data centre and third party relationships and resources.

Input and management of rolling programs of hardware requirements.

Input to managed clients RFPs supporting global sales initiatives e.g. Solution sizing and architecture support in a technical capacity and disc configuration

Input to data centre strategy and infrastructure development

Anticipating infrastructure capacity requirements for solutions, pilot projects, proofs of concept and software demonstration infrastructure.

The successful candidate will have demonstrable experience of managing at least 1 major data center, ideally in a hosted marketing applications, (database, e-mail engines, analytical products), environment.
You will have comprehensive knowledge of MS Windows 2003 Standard and Enterprise, and Linux operating systems
Working knowledge of database marketing, CRM and data analytics
Coordination and communication skills with technical and development teams
Proven project management experience common sense etc
Excellent written and verbal communication skills
Strong customer focus

Ideally you will also possess experience of Email/Online Marketing, offline Marketing Automation
and relational databases.
Any knowledge of inbound and outbound technical infrastructure and architecture requirements at an enterprise scale is highly beneficial as is experience of data center migration.

Excellent opportunity to manage the North American data center operations, bother operationally and strategically for a growing SaaS provider.

KEY: SaaS, Data Center, Linux, Windows 2003, CRM, Database Marketing, E-mail.

The role is paying: $100-$130,000 + car, bonus, benefits incl. 401.

I can send you a comprehensive specification should you be interested.

I trust that my approach meets with your approval and I look forward to hearing your thoughts.


Regards





Fergal Nolan