Workers and customers, empowered by smartphones and widely available Wi-Fi services, want and are demanding 24x7 access to email, company network resources, and Web sites. And thanks to today’s global marketplace, even small companies must support round-the-clock activities. 

Unfortunately, IT system downtime remains a problem for companies of all sizes. A 2010 eWEEK article1 reporting on an industry study noted that North American businesses suffer an average of 10 hours of IT downtime annually. The article went on to note that this downtime costs small companies about $55,000 in revenue each year, while large companies lose about $1 million per year. 

To avoid the problems that can cause downtime, companies need to closely observe server room environmental conditions and be alerted when problems arise.

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