Drobo is Big Storage in a Small Box. Physically, a single Drobo looks like a black rectangular box with LED capacity and disk status indicators on the front, with 4 to 12 disk-drive bays, and various connectivity options (iSCSI, Ethernet / File Sharing, USB 3.0, eSATA, Firewire).



The Drobo allows any combination of types, sizes, or speeds of hard drives to be placed in some or all of the drive bays, at any time (hot-swapping is possible), where they form a larger logical redundant…

Common helpdesk challenges in today's enterprise:



Mobile users. The help desk technician still needs to be able to support users who are on-the-go. As long as there is an internet connection, the right support tool gives the technician access and the ability to help the user. 



"Drive-by's" - Chance encounters between end-users and help desk technicians during which the end user asks for support. An organized approach to support is needed and results in…

IT Organizations are faced with the constant demand to process, move and store more information, including multiple copies of the same or similar data for longer periods of time while reducing per unit costs. In addition, IT organizations also need to maintain or enhance quality of service (QoS) levels. The result is a squeeze play that requires innovation to allow more to be done with already available resources without compromise of customer services. Many approaches are being used…

Concerns over security and lack of control have prompted IT departments to turn away from public cloud options in favor of home-grown private cloud services. Organizations that make this decision risk losing the core benefits that cloud computing was intended to provide in the first place – a more cost-effective and less resource-intensive model for managing enterprise-class systems and applications. 



What if the problem wasn’t in the public cloud model itself but with the way that…

Why is multimedia communications important in today's Enterprise?



Today’s workplace is behind when it comes to emulating our personal technology lives. To offer mutli-media communications options helps enterprises take a step toward bridging the gap between our work and personal lives. Additionally, more employees are part-time remote workers or are trying to do more in off hours to stay on top.

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